FAQ: PACIFIC CROSS

Does this insurance meet Thai visa requirements?
Yes, Pacific Cross Health Insurance plans are fully compliant with Thailands visa and immigration requirements, ensuring you meet the criteria for long-term stays.

Contact and Support

How can I contact your support team?
You can reach our support team by phone, email, or through our websites contact form. We are available during business hours to assist with any inquiries or support you may need.
Where is your office located?
Our office is located at Hua Hin, Bangkok, Phuket

We welcome walk-ins, but we recommend scheduling an appointment to ensure that one of our brokers is available to meet with you.
What should I do if I have a complaint?
We strive to provide excellent service, but if you have a complaint, please contact us directly. We take all feedback seriously and will work to resolve any issues promptly and fairly.

General Question

What types of insurance do you offer?

We offer a wide range of insurance products, including

  • Health insurance
  • Life insurance
  • Motor insurance
  • Property insurance
  • Travel insurance
  • Business insurance

We tailor our services to meet both personal and corporate needs.

How do I get a quote for insurance?
You can easily get a quote by visiting our website's Get a Quote section. Simply fill in the required information, and one of our experts will get back to you with a tailored quote. Alternatively, you can contact us directly by phone or email.
How do I choose the right insurance plan?
Choosing the right insurance plan depends on your individual needs and circumstances. Our insurance brokers are here to help you navigate through the options and find the best plan that suits your requirements. We offer personalized consultations to help you make an informed decision.
What should I do if I need to file a claim?
If you need to file a claim, please contact us immediately. Our team will guide you through the claims process, ensuring that you have all the necessary documentation and support to file your claim efficiently.
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